Jan 16, 2024

BT to ditch mid-contract inflation-linked price rises

BT is abandoning mid-contract price rises linked to inflation after the telecoms watchdog Ofcom threatened to ban the practice. The regulator said that was confusing and price rises should be spelt out in "In pounds and pence." According to a blog post from BT consumer chief Marc Allera, that means mobile customers will see mid-contract price rises "From £1.50", while broadband customers will face rises of £3. Ofcom said at the time that four in 10 broadband customers and about 36 million mobile customers were on contracts subject to inflation-linked price rises. Mr Mann pointed out that BT's announcement comes less than 24 hours before many UK operators confirm their annual price increases for 2024.

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