Food & Drink Complaints
Activia (UK)
Activia is a brand of yogurt owned by Danone and introduced in France in 1987. As of 2013, Activia is present in more than 70 countries and on all 5 continents. Activia is classified as a functional food, designed to improve digestive health. it is marketed primarily as a health food. Some marketing campaigns for Activia have resulted in litigation in Canada, Europe and the United States. The firm has settled out of court without admission of liability for wrongdoing.
Alpen (UK)
Alpen is a line of muesli varieties manufactured by the Weetabix cereal company of Kettering, Northamptonshire, England.
Ambrosia (UK)
Ambrosia is a brand of food products in the United Kingdom. Its original product was a dried milk powder for infants, but it is now mostly known for its custard and rice pudding.
The brand plays on the fact that it is made in Devon, with their original strapline "Devon knows how they make it so creamy"
In ancient Greek mythology, ambrosia is sometimes the food or drink of the Greek gods, often depicted as conferring ageless immortality upon whoever consumed it. It was brought to the gods in Olympus by doves, so it may have been thought of in the Homeric tradition as a kind of divine exhalation of the Earth.
Anchor (UK)
Anchor is a brand of dairy products that was founded in New Zealand in 1886 and is one of the key brands owned by the New Zealand-based international exporter Fonterra Co−operative Group.
n the UK, Anchor block butter was imported from New Zealand until August 2012 when Arla Foods UK, the British licencee, had just controversially transferred production to a local factory at Westbury using British cream which substantially altered the taste of the butter.
Bacardi (UK)
Bacardi Limited is the largest privately held, family-owned spirits company in the world. Originally known for its eponymous Bacardi white rum, it is now also known for its brand portfolio comprising more than 200 brands and labels. Founded on 4 February 1862, and family-owned for the past seven generations, Bacardi now employs 6,000 people, manufactures its brands at 27 facilities in 16 markets on four continents, with sales in more than 150 countries. Bacardi Limited refers to the Bacardi group of companies, including Bacardi International Limited. The company sells in excess of 200 million bottles per year in nearly 100 countries. The company's sales in 2007 were US$5.5 billion, up from $4.9 billion in 2006.
Baileys (UK)
Baileys Irish Cream is an Irish whiskey and cream based liqueur, made by Gilbeys of Ireland. The trademark is currently owned by Diageo. It has a declared alcohol content of 17% alcohol by volume. It can be compared to other cream liqueurs such as Amarula, Carolans and Sangster's.
Beck's (UK)
Beck's Brewery, also known as Brauerei Beck & Co., is a German brewery in the northern German city of Bremen. Beck's is the world's best selling German beer, sold in nearly 90 countries. Owned by local families until February 2002, the Beck's brewery was then sold to Interbrew for 1.8 billion euros. The brewery was formed under the name Kaiserbrauerei Beck & May o.H.G. in 1873 by Lüder Rutenberg, Heinrich Beck and Thomas May. In 1875, Thomas May left the brewery which then became known as Kaiserbrauerei Beck & Co.
Ben & Jerry's (UK)
Ben & Jerry's is an American ice cream company, a division of the Anglo-Dutch Unilever conglomerate, that manufactures ice cream, frozen yogurt, sorbet, and ice cream novelty products. These are manufactured by Ben & Jerry's Homemade Holdings, Inc., headquartered in Burlington, Vermont, United States, with the main factory in Waterbury, Vermont. It is best known as a premium ice cream brand, founded in 1978 in Burlington, Vermont.
Birds Eye (UK)
Birds Eye is an international brand of frozen foods owned by Pinnacle Foods in North America and by private equity group Permira in Europe.
Branston (UK)
Branston is a British food brand. It is best known for the original Branston Pickle, a jarred pickled chutney first made in 1922 in the Branston suburb of Burton upon Trent by Crosse & Blackwell.
In 2004 the brand was bought by Premier Foods and production was moved to Bury St Edmunds in Suffolk. Premier Foods sold the brand to Mizkan in 2013. The pickle product sells over 17 million jars a year in the UK.
Budweiser (UK)
Budweiser Budvar UK Ltd
Budweiser is an American-style pale lager produced by American brewer Anheuser-Busch, which is a part of multinational corporation Anheuser–Busch InBev.
Introduced in 1876 by Carl Conrad & Co. of St. Louis, Missouri, it has grown to become one of the highest selling beers in the United States, and is available in over 80 markets worldwide—though, due to a trademark dispute, does not necessarily do so under the Budweiser name. It is made with up to 30% rice in addition to hops and barley malt. Produced in various breweries around the world, Budweiser is a filtered beer available in draft and packaged forms.
Buxton (UK)
Buxton Water is a brand owned by Nestlé . Nestlé Waters has roughly 32,200 employees and includes 64 distinct brands such as Nestlé Pure Life, Arrowhead, Poland Spring, Acqua Panna, Resource, San Pellegrino, Perrier, Vittel, Buxton, Ozarka. In 2008, Nestlé Waters became the largest bottled water brand in the world.
Cadbury (UK)
Cadbury Enterprises pte Limited
Cadbury, officially Cadbury Enterprises pte Limited, is a British confectionery company owned by Mondelēz International and is the industry's second-largest globally after Mars, Incorporated. Cadbury was established in Birmingham by John Cadbury in 1824, who sold tea, coffee and drinking chocolate. Cadbury developed the business with his brother Benjamin, followed by his sons Richard and George. George developed the Bournville estate, a model village designed to give the company's workers good living conditions.
Campbell's (UK)
Campbell Soup Company, also known as Campbell's, is an American producer of canned soups and related products. Campbell's products are sold in 120 countries around the world. It is headquartered in Camden, New Jersey. Campbell's divides itself into three divisions: the simple meals division, which consists largely of soups both condensed and ready-to-serve, the baked snacks division, which consists of Pepperidge Farm, and the health beverage division, which includes V8 juices. Campbell's runs a program for schools, Labels for Education.
Carling (UK)
Carling is a brand of beer, as of 2013 owned by the Molson Coors Brewing Company. In South Africa it is distributed by SABMiller.
Carlsberg (UK)
The Carlsberg Group is a German style brewing company founded in 1847 by J. C. Jacobsen. The company's first headquarters were located in Copenhagen, Denmark. Since Jacobsen's death in 1887, the majority owner of the company has been the Carlsberg Foundation. The company's flagship brand is Carlsberg Beer (named after Jacobsen's son Carl) but it also brews Tuborg, Kronenbourg, Somersby cider, Russia's best-selling beer Baltika, Belgian Grimbergen abbey beers, and more than 500 local beers.
After merging with the brewery assets of Norwegian conglomerate Orkla ASA in January 2001, Carlsberg became the fifth largest brewery group in the world. It is the leading beer seller in Russia with about a 40 percent share of the market. In 2009 Carlsberg ranked fourth worldwide, and employed around 45,000 people.
Coca-Cola (UK)
Coca-cola Enterprises Limited
Coca-Cola is a carbonated soft drink sold in stores, restaurants, and vending machines throughout the world. It is produced by The Coca-Cola Company of Atlanta, Georgia, and is often referred to simply as Coke. Originally intended as a patent medicine when it was invented in the late 19th century by John Pemberton, Coca-Cola was bought out by businessman Asa Griggs Candler, whose marketing tactics led Coke to its dominance of the world soft-drink market throughout the 20th century.
Colman's (UK)
Colman's is a British manufacturer of mustard and various other sauces, based at Carrow, in Norwich, Norfolk. Presently an operational division of the multinational Unilever company, Colman's is one of the oldest existing food brands, famous for a limited range of products, almost all varieties of mustard.
Domino's (UK)
Domino's Pizza is an American restaurant chain and international franchise pizza delivery corporation headquartered at the Domino Farms Office Park in Ann Arbor Charter Township, Michigan, United States, near Ann Arbor, Michigan. Founded in 1960, Domino's is the second-largest pizza chain in the United States and the largest worldwide, with more than 10,000 corporate and franchised stores in 70 countries. Domino's Pizza was sold to Bain Capital in 1998 and went public in 2004.
Douwe Egberts (UK)
Douwe Egberts is a Dutch corporation that processes and trades coffee, tea, and other groceries. Its full name is Douwe Egberts Koninklijke Tabaksfabriek-Koffiebranderijen-Theehandel NV, which translates as "Douwe Egberts Royal Tobacco Factory - Coffee Roasters - Tea Traders, Plc.".
Dr Pepper (UK)
Dr Pepper is a soft drink marketed as having a unique flavor. The drink was created in the 1880s by Charles Alderton of Waco, Texas and first served around 1885. Dr Pepper was first nationally marketed in the United States in 1904, and is now also sold in Europe, Asia, Canada, Mexico, Australia, New Zealand, South Africa, and South America. Variants include a no high fructose corn syrup version, Diet Dr Pepper, as well as a line of versions with additional flavors, first introduced in the 2000s.
Energizer (UK)
Energizer Holdings is an American manufacturer of batteries and personal care products, headquartered in Town and Country, Missouri. Its most well known brands are Energizer and Eveready batteries, Schick, Wilkinson Sword and Edge shaving products, Playtex feminine hygiene and baby products, and Hawaiian Tropic and Banana Boat sunscreen products. The company sells in over 165 countries.
Flora (UK)
Flora is a brand of margarine, sold in the United Kingdom, Czech Republic, Ireland, Finland, Sweden, Spain, Poland, Hungary, Portugal, South Africa, Hong Kong, Singapore, Sri Lanka, Mauritius, New Zealand and Australia. It is produced by Unilever and sold in other parts of the world under the brand name of Becel. Unilever came up with the brand after being asked by medical professionals to come up with a healthier alternative to margarine, lard and hard butters.
Greggs
Greggs plc is the largest bakery chain in the United Kingdom. It specialises in savoury products such as pasties, sausage rolls and sandwiches and sweet items including doughnuts and vanilla slices. It is headquartered in Newcastle upon Tyne. It is listed on the London Stock Exchange, and is a constituent of the FTSE 250 Index. The first Greggs was opened in 1951. Originally growing regionally from its North East base, Greggs began to acquire other regional bakery chains across the rest of the country from the 1970s onwards. By the 1990s, it was the largest bakery chain in the country, after acquiring its major rival, Bakers Oven, in 1994. In 2011 the chain had 1,671 outlets.
Hovis (UK)
Hovis Ltd
Hovis Ltd is a British company that produces flour and bread. The brand originated in Macclesfield, Cheshire, in 1886, and became part of Rank Hovis McDougall (RHM) in 1962 after a succession of mergers. RHM, with its brands including Hovis and Mother's Pride, was acquired by Premier Foods in 2007.
Hovis became a limited company in April 2014, after Premier Foods sold a 51% stake in the business to The Gores Group to form a joint venture between the two companies.
Hovis specialises in high wheatgerm wholemeal flour, the bread being baked independently. It also produces the Nimble brand reduced-calorie bread.
Jack Daniel's (UK)
Jack Daniel's is a brand of sour mash Tennessee whiskey that is the highest selling American whiskey in the world. It is produced in Lynchburg, Tennessee, by the Jack Daniel Distillery, which has been owned by the Brown-Forman Corporation since 1956. Despite being the location of a major operational distillery, Jack Daniel's home county of Moore is a dry county, so the product is not available for consumption at stores or restaurants within the county.
John West (UK)
John West Foods Limited
John West Foods is a United Kingdom-based seafood marketing company established in 1857, and currently owned by Thai Union Group of Thailand. They are known as a producer of canned salmon and tuna, and also supply mackerel, sardine, herring, brisling, anchovies and shellfish.
The original company was founded by T. L. Pelling and C. H. Stanley, who created Pelling Stanley and Company in 1857. The company soon specialised in importing canned food, which at the time was a novel product. By 1879, they were importing canned salmon from the John West company in Oregon, USA. Pelling Stanley purchased the rights to use the John West name in 1888. The first shipments of John West Salmon appeared in 1892.
Kellogg's (UK)
The Kellogg Company is a multinational food manufacturing company headquartered in Battle Creek, Michigan, United States. Kellogg's produces cereal and convenience foods, including cookies, crackers, toaster pastries, cereal bars, fruit-flavored snacks, frozen waffles, and vegetarian foods. The company's brands include Corn Flakes, Frosted Flakes, Rice Krispies, Special K, Cocoa Krispies, Keebler, Pringles, Pop-Tarts, Kashi, Cheez-It, Eggo, Nutri-Grain and many more. Kellogg's stated purpose is "Nourishing families so they can flourish and thrive."
Kenco (UK)
Kenco is a brand of instant coffee, and roast & ground coffee, distributed by Mondelēz International in the United Kingdom and Ireland. Originally known as the Kenya Coffee Company, they started distributing coffee to Britain in 1923. Shortly after, they opened a coffee shop in Sloane Square and then changed their name to Kenco in 1962.
Kit Kat (UK)
Kit Kat is a chocolate-covered wafer biscuit bar confection that was created by Rowntree's of York, England, and is now produced worldwide by Nestlé, which acquired Rowntree in 1988, except in the United States where it is made under license by The Hershey Company. Each bar consists of fingers composed of three layers of wafer, covered in an outer layer of chocolate. Each finger can be snapped from the bar separately. Bars typically have 2 or 4 fingers. Larger Kit Kat Chunky bars are also popular.
Knorr (UK)
Knorr is a German food and beverage brand. It is owned by the English-Dutch company Unilever since 2000, when Unilever acquired Best Foods, excluding Japan where it is made under license by Ajinomoto. It produces dehydrated soup mixes and condiments. It was known as Royco in Indonesia, and as Continental in Australia.
Lindt (UK)
The origins of the company date back to 1845. David Sprüngli-Schwarz and his son, Rudolf Sprüngli-Ammann owned a small confectionery shop in the old town of Zurich, to which two years later a small factory was added to produce chocolate in solid form.
Marmite (UK)
Marmite is the brand name for two similar food spreads: the original British version, since 2000 a Unilever product; and a modified version produced in New Zealand by Sanitarium Health Food Company and distributed in Australasia and the Pacific. Marmite is made from yeast extract, a by-product of beer brewing. Other similar products include the Australian Vegemite, the Swiss Cenovis and the German Vitam-R.
Mars (UK)
Mars is the fourth planet from the Sun and the second smallest planet in the Solar System. Named after the Roman god of war, it is often described as the "Red Planet" because the iron oxide prevalent on its surface gives it a reddish appearance. Mars is a terrestrial planet with a thin atmosphere, having surface features reminiscent both of the impact craters of the Moon and the volcanoes, valleys, deserts, and polar ice caps of Earth. The rotational period and seasonal cycles of Mars are likewise similar to those of Earth, as is the tilt that produces the seasons. Mars is the site of Olympus Mons, the second highest known mountain within the Solar System, and of Valles Marineris, one of the largest canyons. The smooth Borealis basin in the northern hemisphere covers 40% of the planet and may be a giant impact feature. Mars has two known moons, Phobos and Deimos, which are small and irregularly shaped. These may be captured asteroids, similar to 5261 Eureka, a Martian trojan asteroid.
Mars Food UK
Mars Food UK Limited
Mars Food UK Limited is the name of the British branch of Mars, Inc. The company is based in Slough, UK. Mars brands manufactured for the UK market but not for the US include Maltesers and Tunes.
Nescaf (UK)
Nescafé is a brand of instant coffee made by Nestlé. It comes in many different forms. The name is a portmanteau of the words "Nestlé" and "café". Nestlé first introduced their flagship powdered coffee brand in Switzerland on April 1, 1938.
Nestlé began developing an instant coffee brand in 1930, at the initiative of the Brazilian government, to help to preserve the substantial surplus of the annual Brazilian coffee harvest. Max Morgenthaler led the development project. Nestlé introduced the new product under the brand name "Nescafé" on April 1, 1938. In 1965, Nestlé introduced a freeze-dried coffee brand called "Nescafé Gold" in Europe.
Nestlé (UK)
Nestlé UK Ltd
Nestlé is the world's largest food producer, by revenue. It was formed in the 1950s, when two companies merged. At the start in the 1860s, the company produced soluble milk that could be given to infants and babies. From about the 1930s, Nestlé also produced soluble coffee. In 2010, Nestle's revenue was about 109 billion Swiss Francs, and its net profit was about 32 billion Swiss Francs.
Nestlé Waters (UK)
Nestlé Waters has roughly 32,200 employees and includes 64 distinct brands such as Nestlé Pure Life, Arrowhead, Poland Spring, Acqua Panna, Resource, San Pellegrino, Perrier, Vittel, Buxton, Ozarka. In 2008, Nestlé Waters became the largest bottled water brand in the world.
Pepsi (UK)
Pepsi is a carbonated soft drink that is produced and manufactured by PepsiCo. Created and developed in 1893 and introduced as Brad's Drink, it was renamed as Pepsi-Cola on August 28, 1898, then to Pepsi in 1961.
Philadelphia (UK)
Philadelphia produce a range of cream cheese products. The Philadelphia brand is owned by Mondelez International who are in turn owned by Kraft Foods.
Premier Foods
Premier Foods PLC
Premier Foods plc is a British food manufacturer headquartered in St Albans, Hertfordshire. It is listed on the London Stock Exchange and is a constituent of the FTSE SmallCap Index.
The group owns many well-known brands, including Mr Kipling, Ambrosia, Angel Delight, Homepride cooking sauces, Sharwood's, Loyd Grossman sauces, Oxo, Bisto and Batchelors. Premier Foods also produce cakes under the Cadbury's name, using the brand under licence.
Red Bull (UK)
Red Bull is an energy drink sold by Austrian company Red Bull GmbH, created in 1987. In terms of market share, Red Bull is the most popular energy drink in the world, with 5.2 billion cans sold in 2012.
Rowntree's (UK)
Rowntree Mackintosh was a confectionery business based in York, England. It is now a historic brand owned by Nestlé, used to market a range of fruit gums and pastilles formerly owned by Rowntree's. Following a merger with John Mackintosh & Co., the Company became known as Rowntree Mackintosh, was listed on the London Stock Exchange, and was once a constituent of the FTSE 100 Index. It was acquired by Nestlé in 1988.
Sharwood's (UK)
Sharwood's is a British food company established in 1889 and acquired by RHM in 1963, which was then merged into Premier Foods in March 2007.
Snickers (UK)
Snickers is a brand name chocolate bar made by Mars, Incorporated. It consists of nougat topped with caramel and peanuts, enrobed in milk chocolate. Snickers has annual global sales of $2 billion.
Southern Comfort (UK)
Southern Comfort is an American liqueur made from neutral spirits with fruit, spice and whiskey flavourings. The brand was originally created by bartender Martin Wilkes Heron in New Orleans in 1874, and is now owned by the Brown-Forman Corporation. Although the original product contained whiskey, the current formula for Southern Comfort only contains whiskey-tasting flavouring rather than actual whiskey.
The brand is owned by the Sazerac Company after being sold by the Brown-Forman Group
Tetley (UK)
Tetley, a wholly owned subsidiary of Tata Global Beverages, is the world's second largest manufacturer and distributor of tea. Owned by India's Tata Group, Tetley's manufacturing and distribution business is spread across 40 countries and sells over 60 branded tea bags. It is the largest tea company in the United Kingdom and Canada and the second largest in the United States by volume.
After Tetley was purchased by the Tata Group in 2000, most of its business in Asia was integrated with Tata Tea and the company planned to completely integrate its worldwide business with Tata Tea by 2006. The new group, Tata Tea Group, later renamed Tata Global Beverages, is the second largest manufacturer of tea in the world after Unilever.
Thorntons (UK)
Thorntons is a UK chocolate company established by Joseph William Thornton in 1911. Turnover in its annual report of 2013 was reported at £221 million with 286 shops and 186 franchises together with internet, mail order and commercial services. When Cadburys became part of a non-confectionery specific group, Thorntons became the largest confectionery-only parent corporation in the United Kingdom; while it retains a minority of sales of its established toffee and fudge, the group shifted its specialism, after post-war rationing ended, into chocolate and developed wide Continental, Swiss and Belgian chocolate ranges which form the bulk its sales. It is listed on the London Stock Exchange and is a constituent of the FTSE Fledgling Index. While cutting back on its high street presence, sales and production have increased and a small minority of its shops have started afresh or diversified to become cafés.
Warburtons (UK)
Warburtons is a British baking firm founded by Thomas Warburton in 1876 and based in Bolton, a town formerly in Lancashire that is now situated in Greater Manchester, England. For much of its history Warburtons only had bakeries in Lancashire and it remains a family-owned company.
Weetabix (UK)
Weetabix is a whole grain wheat breakfast cereal produced by Weetabix Limited in the United Kingdom. It comes in the form of palm-sized biscuits. Variants include organic and Weetabix Minis versions. The UK cereal is manufactured in Burton Latimer, Kettering, England, and in Canada and exported to over 80 countries. Weetabix for the North American market is manufactured in Cobourg, Ontario, in both organic and conventional versions.