Motoring Complaints

Alfa Romeo is an Italian car manufacturer, founded on June 24, 1910, in Milan — and involved in car racing since 1911.

The company was owned by Italian state holding company Istituto per la Ricostruzione Industriale between 1932 and 1986, when it became a part of the Fiat group. In February 2007, the Alfa Romeo brand became Alfa Romeo Automobiles S.p.A., a subsidiary of Fiat Group Automobiles, now Fiat Chrysler Automobiles Italy.

Audi AG is a German automobile manufacturer, designs, engineers, manufactures and distributes automobiles. Audi oversees worldwide operations from its headquarters in Ingolstadt, Bavaria, Germany. Audi-branded vehicles are produced in nine production facilities worldwide.

Autoglass is a vehicle glass windscreen repair and replacement company based in Bedford, Bedfordshire, England. It is a subsidiary of the South African company Belron, which is in turn owned by the Belgian D'Ieteren group. Belron operates similar companies in other countries, including Carglass in most of Europe, Safelite in the United States, Duro in Canada, O'Brien in Australia, and Smith & Smith in New Zealand.

BMW (UK) Limited

Bayerische Motoren Werke AG, commonly known as BMW or BMW AG, is a German automobile, motorcycle and engine manufacturing company founded in 1916. BMW owns Mini cars and serves as the parent company of Rolls-Royce Motor Cars.

 The first car which BMW successfully produced and the car which launched BMW on the road to automobile production was the Dixi, based on the Austin 7 and licensed from the Austin Motor Company in Birmingham, England.

The Bridgestone Corporation is a multinational auto and truck parts manufacturer founded in 1931 by Shojiro Ishibashi in the city of Kurume, Fukuoka, Japan. The name Bridgestone comes from a calque translation and transposition of ishibashi, meaning "stone bridge" in Japanese.

As of 2015, the company is the largest manufacturer of tires in the world, slightly ahead of Michelin.

Bridgestone Group had 141 production facilities in 24 countries as of 2005.

Castrol is a British global brand of industrial and automotive lubricants offering a wide range of oils, greases and similar products for most lubrication applications. Burmah-Castrol was purchased by BP in 2000 and the Castrol brand became part of the BP's Group of Companies a British multinational oil and gas company headquartered in London, England, United Kingdom.

Citroen U.K. Limited

Citroën is a major French automobile manufacturer, part of the PSA Peugeot Citroën group since 1976. It was founded in 1919 by French industrialist André-Gustave Citroën (1878–1935).

In 1934, Citroën secured its reputation for innovation with the Traction Avant, not only the world's first mass-produced front-wheel drive car, but also one of the first cars to feature a unitary-type body, with no chassis frame holding the mechanical components.

In 1954 Citroën produced the world's first hydropneumatic self-levelling suspension system, then in 1955 the revolutionary DS, the first mass production car with modern disc brakes. In 1967, Citroën introduced swiveling headlights in several models, allowing for greater visibility on winding roads. Citroën cars have received various international and national-level awards, including three European Car of the Year.

The Driver and Vehicle Licensing Agency is the organisation of the UK government responsible for maintaining a database of drivers in Great Britain and a database of vehicles for the entire United Kingdom. Its counterpart for drivers in Northern Ireland is theDriver and Vehicle Agency (DVA). The agency issues driving licences, organises collection of vehicle excise duty (also known as road tax and road fund licence) and sells personalised registrations.

The DVLA is an executive agency of the Department for Transport (DfT).

Fiat Automobiles S.p.A, is the largest automobile manufacturer in Italy producing Fiat branded cars, and is a subsidiary of FCA Italy S.p.A. which is part of Fiat Chrysler Automobiles. Fiat Automobiles S.p.A. was formed in January 2007 when Fiat reorganised its automobile business, and traces its history back to 1899 when the first Fiat automobile was produced.

The Ford Motor Company is an American multinational automaker headquartered in Dearborn, Michigan, a suburb of Detroit. It was founded by Henry Ford and incorporated on June 16, 1903. The company sells automobiles and commercial vehicles under the Ford brand and luxury cars under the Lincoln brand. In the past it has also produced heavy trucks, tractors and automotive components. Ford owns small stakes in Mazda of Japan and Aston Martin of the United Kingdom. It is listed on the New York Stock Exchange and is controlled by the Ford family, although they have minority ownership. It is described by Forbes as "the most important industrial company in the history of the United States."

Garmin (Europe) Limited

Garmin Ltd. (shortened to Garmin and formerly known as ProNav) is an American multinational technology company founded byGary Burrell and Min Kao in 1989 from Lenexa, Kansas and is based in Schaffhausen, Switzerland.

The company is known for its specialization in GPS technology development for its use in automotive, aviation, marine, outdoor, andsport activities and utilities. Due to their development in wearable technology, they have also been competing with activity trackerand smartwatch consumer developers such as Fitbit and Apple.

The Goodyear Tire & Rubber Company was founded in 1898 by Frank Seiberling in Akron, Ohio. Goodyear manufactures tires for automobiles, commercial trucks, light trucks, SUVs, race cars, airplanes, farm equipment and heavy earth-mover machinery.

Halfords Group plc

Halfords Group plc is a retailer of car parts, car enhancement, camping, touring, mobility and bicycles operating in Ireland and the UK. They also provide MOT, service and repairs in the UK through Halfords Autocentre. Halfords Group is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index.

Honda Motor Company Limited

Honda Motor Company, Limited is a Japanese public multinational corporation primarily known as a manufacturer of automobiles and motorcycles.

Hyundai Motor UK Limited

The Hyundai Motor Company is a South Korean multinational automotive manufacturer headquartered in Seoul, South Korea. The company was founded in 1967 and, along with its 32.8% owned subsidiary, Kia Motors, together comprise the Hyundai Motor Group, which is the world's fifth largest automaker based on annual vehicle sales in 2012. In 2008, Hyundai Motor (without Kia) was ranked as the eighth largest automaker. Hyundai sold 4.4 million vehicles worldwide in 2012, and with Kia, total sales were 7.12 million.

Hyundai is the fourth largest vehicle manufacturer in the world. Hyundai operates the world's largest integrated automobile manufacturing facility in Ulsan, South Korea, which has an annual production capacity of 1.6 million units. The company employs about 75,000 people worldwide. Hyundai vehicles are sold in 193 countries through some 5,000 dealerships and showrooms.

Jaguar Land Rover Limited

Jaguar  is the luxury vehicle brand of Jaguar Land Rover, a British multinational car manufacturer with its headquarters in Whitley, Coventry, England, owned by the Indian company Tata Motors since 2008.

Jaguar's business was founded as the Swallow Sidecar Company in 1922, originally making motorcycle sidecars before developing bodies for passenger cars. Under the ownership of S. S. Cars Limited the business extended to complete cars made in association with Standard Motor Co many bearing Jaguar as a model name. The company's name was changed from S. S. Cars to Jaguar Cars in 1945. A merger with the British Motor Corporation followed in 1966, the resulting enlarged company now being renamed as British Motor Holdings, which in 1968 merged with Leyland Motor Corporation and became British Leyland, itself to be nationalised in 1975.

Jaguar was de-merged from British Leyland and was listed on the London Stock Exchange in 1984, becoming a constituent of the FTSE 100 Index until it was acquired by Ford in 1990. Jaguar has, in recent years, manufactured cars for the British Prime Minister, the most recent delivery being an XJ in May 2010. The company also holds royal warrants from Queen Elizabeth II and Prince Charles.

Jeep is a brand of American automobiles that is a division of FCA US LLC (formerly Chrysler Group, LLC), a wholly owned subsidiary of Fiat Chrysler Automobiles. The former Chrysler Corporation acquired the Jeep brand, along with the remaining assets of its owner American Motors, in 1987. The division is headquartered in Toledo, Ohio. Jeep's current product range consists solely of sport utility vehicles and off-road vehicles, but has also included pickup trucks in the past.

The original Jeep was the prototype Bantam BRC. Willys MB Jeeps went into production in 1941 specifically for the military, arguably making them the oldest four-wheel drive mass-production vehicles now known as SUVs. The Jeep became the primary light 4-wheel-drive vehicle of the United States Army and theAllies during World War II, as well as the postwar period. The term became common worldwide in the wake of the war. Doug Stewart notes:

Kia (UK) Limited

Kia Motors Corporation, headquartered in Seoul, is South Korea's second-largest automobile manufacturer, following the Hyundai Motor Company, with sales of over 2.7 million vehicles in 2012 and almost 2.75 million vehicles in 2013.[6] As of December 2013, the company is 33.88% owned by the Hyundai Motor Company.

Kwik-Fit (GB) Limited

Kwik Fit is a car servicing and repair company in the United Kingdom, specialising in tyres, brakes, Exhausts, MOT testing, car servicing, air conditioning recharge, oil changes and windscreen repair. As of 2013 there are over 600 Kwik Fit centres in the UK.

The Land Rover name was originally used by the Rover Company for one specific vehicle model, named simply the Land Rover, launched by Rover in 1948. Over the following years it developed into a marque encompassing a range of four-wheel-drive models, including the Defender, Discovery, Freelander, Range Rover, Range Rover Sport and Range Rover Evoque. Land Rovers are currently assembled in the company's Halewood and Solihull plants, with research and development taking place at JLR's Gaydon and Whitley engineering centres. Land Rover sold 194,000 vehicles worldwide in 2009.

Strollers based around Owen Maclaren's original design are sold in over 50 countries under the Maclaren brand. These include the Maclaren Volo, Globetrotter, Triumph, Quest, Techno XT, and Techno XLR.

Mazda Motors UK Limited

Mazda Motor Corporation, commonly referred to just as Mazda, is a Japanese automaker based in Fuchū, Aki District, Hiroshima Prefecture, Japan.

In 2007, Mazda produced almost 1.3 million vehicles for global sales, the majority of which (nearly 1 million) were produced in the company's Japanese plants, with the remainder coming from a variety of other plants worldwide. In 2011, Mazda was the fifteenth biggest automaker by production worldwide.

Mercedes-Benz UK Limited

Mercedes-Benz is a German automobile manufacturer, a multinational division of the German manufacturer Daimler AG. The brand is used for luxury automobiles, buses, coaches, and trucks. Mercedes-Benz is headquartered in Stuttgart, Baden-Württemberg, Germany.

Michelin is a tyre manufacturer based in Clermont-Ferrand in the Auvergne région of France. It is one of the two largest tyre manufacturers in the world along with Bridgestone. In addition to the Michelin brand, it also owns the BFGoodrich, Kleber, Tigar, Riken, Kormoran and Uniroyal tyre brands. Michelin is also notable for its Red and Green travel guides, its roadmaps, the Michelin stars that the Red Guide awards to restaurants for their cooking, and for its company mascot Bibendum, colloquially known as the Michelin Man.

Mini is a British automotive marque owned by BMW which specialises in small cars.

The original Mini was a line of iconic British small cars manufactured by the British Motor Corporation from 1959 until 2000. Its models included the Morris Mini-Minor and the Austin Seven, the Countryman, Moke, 1275GT and Clubman. Performance versions of these models used the name Cooper, due to a partnership with racing legend John Cooper. The original two-door Mini continued in production until 2000.

Motor Codes Ltd

Motor Codes is the government-backed, self-regulatory body for the motor industry. Its voluntary membership of thousands of garages is committed to maintaining high standards covering new cars, the administration of new car warranties and car service and repair.

Nissan Motor Company Ltd, usually shortened to Nissan,  is a Japanese multinational automobile manufacturer headquartered in Nishi-ku, Yokohama, Japan.

Nissan Motor sells its cars under the Nissan, Infiniti, and Datsun brands with in-house performance tuning products labelled Nismo.

Nissan was the sixth largest automaker in the world behind Toyota, General Motors, Volkswagen Group, Hyundai Motor Group, and Ford in 2013. Taken together, the Renault–Nissan Alliance would be the world’s fourth largest automaker. Nissan is the leading Japanese brand in China, Russia and Mexico.

Peugeot is a French car brand, part of PSA Peugeot Citroën.

Pirelli Tyres Ltd

Pirelli & C. SpA is a multinational company based in Milan, Italy, listed on Milan Stock Exchange since 1922. The company, the world’s fifth-largest tyre manufacturer behind Bridgestone, Michelin, Goodyear, and Continental, is present in over 160 countries, has 22 manufacturing sites around the world and a network of around 10,000 distributors and retailers.

Porsche AG, is a German automobile manufacturer specialising in high-performance sports cars, SUVs and sedans. Porsche AG is headquartered in Stuttgart, and is owned by Volkswagen AG, which is itself majority-owned by Porsche Automobil Holding SE. Porsche's current lineup includes the 718 Boxster/Cayman, 911, Panamera, Macan and Cayenne.

Renault UK Limited

Groupe Renault is a French multinational automobile manufacturer established in 1899. The company produces a range of cars and vans, and in the past has manufactured trucks, tractors, tanks, buses/coaches and autorail vehicles.

According to the Organisation Internationale des Constructeurs d'Automobiles, in 2013 Renault was the eleventh biggest automaker in the world by production volume, with 50.5% of sales coming outside of Europe. The Renault–Nissan Alliance is the fourth-largest automotive group.

Headquartered in Boulogne-Billancourt, near Paris, the Renault group is made up of the namesake Renault marque and subsidiaries, Automobile Dacia from Romania, and Renault Samsung Motors from South Korea. Renault has a 43.4% controlling stake in Nissan of Japan, a 37% indirectly-owned stake inAvtoVAZ of Russia, and a 1.55% stake in Daimler AG of Germany (since 2012, Renault manufactures engines for the Daimler's Mercedes A Class and B Class cars).

Škoda Auto, more commonly known as Škoda, is a Czech automobile manufacturer founded in 1895 as Laurin & Klement. It is headquartered in Mladá Boleslav, Czech Republic.

In 1925 Laurin & Klement was acquired by Škoda Works which itself became state owned during the communist regime. After 1991 it was gradually privatised and in 2000 Škoda became a wholly owned subsidiary of the Volkswagen Group.

Initially, the company was meant to serve the role of the VW Group’s entry brand. Over time, however, the Škoda brand has shifted progressively more upmarket, with most models overlapping with their Volkswagen counterparts on price and features, while eclipsing them on space. Its total global sales reached 1.06 million cars in 2015 and had risen annually by 1.8 percent, profit had risen by 6,5%. In 2015, a corporate strategy was launched to produce an all-electric car by 2020 or 2021 with a range of over 300 miles (480 km), 15-minute charging time, and a cost below comparative combustion-engine vehicles.

Mercedes-Benz Retail Group UK Limited

Smart Automobile is a German automotive company and division of Daimler AG, based in Böblingen, Germany. It ranges in microcars and subcompacts, primarily the Fortwo and Forfour with its primary assembly plants located in Hambach, France and Novo Mesto, Slovenia. Marketed in 46 countries in Asia, North and South America, Africa, Australia and Europe, production of the Fortwo had surpassed 1.7M units by early 2015.

Suzuki GB PLC

Suzuki Motor Corporation is a Japanese multinational corporation headquartered in Minami-ku, Hamamatsu, Japan, which specialises in manufacturing automobiles, four-wheel drive vehicles, motorcycles, all-terrain vehicles (ATVs), outboard marine engines, wheelchairs and a variety of other small internal combustion engines. In 2011, Suzuki was thought to be the ninth biggest automaker by production worldwide. Suzuki has over 45,000 employees worldwide and has about 35 main production facilities in 23 countries and 133 distributors in 192 countries.

Automobile Association Insurance Services Limited

The Automobile Association is a British motoring association founded in 1905, which was demutualised in 1999 to become a private limited company which currently provides car insurance, driving lessons, breakdown cover, loans, motoring advice and other services.

Toyota Motor Corporation is a Japanese automaker headquartered in Toyota, Aichi, Japan. In 2010 the multinational corporation consisted of 325,905 employees worldwide and, as of March 2013, is the thirteenth-largest company in the world by revenue. Toyota was the largest automobile manufacturer in 2012, and in July of that year, the company reported the production of its 200-millionth vehicle.

Vauxhall Motors (registered name General Motors UK Limited) is a British automotive manufacturing and distribution company headquartered in Luton and an affiliated company of the German Adam Opel AG, both being wholly owned subsidiaries of General Motors (GM) in the United States. The company sells passenger cars and light commercial vehicles under the Vauxhall marque; in the past it has also sold buses and trucks under the Bedford brand. Vauxhall has been the second-largest-selling car brand in the UK for more than two decades.

Volkswagen is a German automobile manufacturer headquartered in Wolfsburg, Lower Saxony, Germany. Volkswagen is the original and top-selling marque of the Volkswagen Group, the biggest German automaker and the third largest automaker in the world.

AB Volvo is a Swedish multinational manufacturing company headquartered in Gothenburg, Sweden. Its principal activity is the production, distribution and sale of trucks, buses, and construction equipment. Volvo also supplies marine and industrial drive systems, and provides financial services. Although Volvo was established in 1915 as a subsidiary of AB SKF, a Swedish ball bearing manufacturer, the auto manufacturer considers itself officially founded on 14 April 1927, when the first car, the Volvo ÖV 4 series, affectionately known as "Jakob", rolled out of the factory in Hisingen, Gothenburg.