Nov 25, 2021
Passports: Delivery firm apologises for UK delays
A delivery company has apologised amid reports that people are facing lengthy delays receiving their passports and some have had to cancel travel plans in the run-up to Christmas. Due to Covid backlogs, passports are already taking up to 10 weeks to process, the Passport Office has warned. "People have experienced numerous failed delivery attempts, others have had their delivery date continuously pushed back with no end in sight. Quoting a source at the department, it said that in cases where TNT had lost a passport it was re-printing the document and sending it by Royal Mail instead.FedEx blamed the delays on an increase in passport applications as Covid-19 restrictions continue to ease. "We are aware of some additional reported issues from customers related to missed deliveries by our delivery partners, and are working closely with our partners to establish the root of this issue," she added.
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