Jun 6, 2022
Gatwick Airport apologises to disabled passenger left on plane
Gatwick Airport has apologised to a disabled passenger who was left on a plane for more than an hour and a half after it had landed. Her friend Sonia Sodha tweeted a picture of Ms Brignell on the plane. She said: "I was flying to Berlin, the plane was two and a half hours late, but after waiting just over half an hour on board they couldn't give me any clear indication of when the assistance was going to come."My chair was at the gate, so I decided to get on the floor and pull myself off the plane. The level of investment and effort that goes into making money at these airports isn't matched by the effort and money that needs to go into getting disabled passengers off the plane at the same time as everybody else. Gatwick Airport said it would launch an investigation into why Ms Brignell was left on the plane for so long.
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