Oct 3, 2022
Water rebates for some customers after £150m fines for missing targets
Customers with 11 water firms are set to see money taken off their bills after fines of almost £150m were handed out by regulator Ofwat. Thames Water and Southern Water performed the worst and will have to return almost £80m. Companies which exceeded their targets will be able to recover money from customers, meaning higher bills. Thames Water £51m. Southern Water £28.3m. Northumbrian Water £20.3m. Yorkshire Water £15.2m. South West Water £13.3m. Anglian Water £8.5m. Dŵr Cymru £8m. South East Water £3.2m. Affinity Water £0.8m. Hafren Dyfrdwy £0.4m. SES Water £0.3m. Ofwat's review comes after scrutiny of water companies during a period of drought, with some areas of the country facing hosepipe bans during the summer heatwaves. "All water companies need to earn back the trust of customers and the public and we will continue to challenge the sector to improve," he added. Severn Trent Water £62.9m. United Utilities £24.1m. Wessex Water £4.4m. South Staffs Water £3.0m. Portsmouth Water £0.8m. Bristol Water £0.6m. Mr Buckley said the firm's shareholders had recently approved £2bn of additional funding, which is set to be used to "improve outcomes for customers, leakage and river health".
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