Apr 22, 2024
From WhatsApp to Greggs - why is tech going down more?
In March and April 2024, all have seen customers struggle to access some of their services - from baked goods, to Big Macs and WhatsApp messages - because of IT outages. Coincidence? Not according to experts, who say such outages now really are happening more frequently. Vice-president of technology at Downdetector's parent company Ookla, says such instances reflect what they are seeing - which is more outages taking place and a higher number of reports from users as they happen. "The internet is not exactly getting more stable," he told the BBC. To understand why, you need to understand a little more about the internet itself. More widely, engineers trying to patch problems and get a service back online during outages can also find themselves contending with a stampede of users trying to get hold of it.
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