Jun 7, 2024

Microsoft 'recalls' screenshot feature after outcry

Microsoft is making changes to a controversial feature announced for its new range of PCs powered by artificial intelligence after it was flagged as a potential "Privacy nightmare". The company billed the "Recall" feature for Copilot+ as a way to make users' lives easier by capturing and storing screenshots of their desktop activity. After people claimed hackers might be able to misuse the tool and its saved screenshots, Microsoft is making the feature opt-in instead. The Information Commissioner's Office, the UK's data watchdog, had told the BBC it was "Making enquiries" with Microsoft about the tool after concerns were raised. Executive vice president Yusuf Medhi said during the event's keynote speech that the feature used AI "To make it possible to access virtually anything you have ever seen on your PC" and likened it to having photographic memory. The feature can search through a users' past activity, including their files, photos, emails and browsing history.

Read the full story

 Related companies

Make a complaint about Microsoft by viewing their customer service contacts.