South West Trains

South West Trains operates the majority of commuter services from its Central London terminus at London Waterloo to South West London as well as most outer suburban/regional services in Surrey, Hampshire and Dorset. It also provides regional services in Devon, Somerset, Berkshire, and Wiltshire and on the Isle of Wight.

The Stagecoach Group took over the franchise on the privatisation of British Rail in 1996 and retained it in 2004 and again in 2007 making it, along with Chiltern Railways and Great Western Railway, the longest-running franchise. It is a particularly complex operation due to the large number and variety of services.

 South West Trains complaints contacts

• Visit Customer Services

• Call Customer Services on 0800 69 20 792

• Email Customer Services on customerrelations@swtrains.co.uk

• Tweet South West Trains

 Comments

Use this comments section to discuss problems you have had with South West Trains, or how they have handled your complaints. Initial complaints should be directed to South West Trains directly. You can find contact details for South West Trains above.

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