Virgin Media on Twitter

@croftydiables Have you raised a complaint about your experience? If not, you can do that here https://t.co/8dBGvl2wDh. ^SL - Apr 19, 2023
@direlandsings Many apologies for the issues faced David, have you been able to get through since posting? ^KW - Apr 19, 2023
@jimmyboynastri Would you be willing to post on our community forums https://t.co/5E8TueUEL2. Our team members run… https://t.co/kOv5bkya87 - Apr 19, 2023
@jammad12 Thanks for the response, I'd advise if no area fault is raised to get in touch with our team on 0345 454… https://t.co/kfnAkp7pmt - Apr 19, 2023
@albienisse If you run the checks, this can help diagnose your issues and you will be able to book a technician vis… https://t.co/f7eFNPvv6D - Apr 19, 2023
@magicpatch Hi Matt and thanks for getting in touch. I’m sorry to hear that you're having issues with your connecti… https://t.co/S2Kxw12eCy - Apr 19, 2023
@LewisC231999 Thanks for the response, again we would need their team to get in touch regarding this matter to clar… https://t.co/vZTVeQ1M2M - Apr 19, 2023
@croftydiables I'm sorry to hear that Rachaelzoe, I hope that we can get the earliest possible visit and get your issues resolved. ^SL - Apr 19, 2023
@baygalleryhome Thanks for letting us know, please come back to us when you're free and we'll do our best to suppor… https://t.co/gkrlTYMU9f - Apr 19, 2023
@albienisse Thanks for coming back to us Albie, have you logged into your online account to run further checks on y… https://t.co/oKn92PqUDT - Apr 19, 2023

Virgin Media Limited

Trading as Virgin Media

Registered in England with number 02591237.

Virgin Media plc is a British company which provides fixed and mobile telephone, television and broadband internet services to businesses and consumers in the United Kingdom. Its headquarters are in Hook, Hampshire, United Kingdom. The company has been a subsidiary of Liberty Global plc, an international television and telecommunications company headquartered in London, since June 2013. Virgin Media.

The company was formed in March 2006 by the merger of NTL and Telewest, which created NTL:Telewest. In July 2006 the company purchased Virgin Mobile UK, creating the first "quadruple-play" media company in the United Kingdom, offering television, internet, mobile phone and fixed-line telephone services.

Common complaints

Slow internet speeds
Unreliable internet connection
Log waiting times for engineers

Virgin Media complaints contacts

Call Customer Services on 0800 052 0422
Email Customer Services on
Email Tom Mockridge (CEO) on tom.mockridge@virginmedia.co.uk
Tweet Virgin Media
Follow Virgin Media
Watch Virgin Media
Follow Virgin Media
Follow Virgin Media

Comments

Use this comments section to discuss problems you have had with Virgin Media, or how they have handled your complaints. Initial complaints should be directed to Virgin Media directly. You can find contact details for Virgin Media above.

Comments are moderated so may not appear immediately. Please do not post any personal information relating to yourself, or employees of Virgin Media as these comments will not be approved.

Loading comments...